What Our Clients Are Saying

client – Rob Hibl, Owner Park City Coffee Roasters

Tom Ward, Realtor

client – Dani Loehr, Real Advantage Title Insurance

“Tom was great!! And so was his teammate and wife, Layla! Great people. Tom knows the game and has been in the PC area a long time. He’s detail oriented, patient and very responsive. He helped us find the place just right for us and stayed with us until closing. Easiest real estate transaction I’ve ever done, mainly because of Tom and Layla. I highly recommend Tom Ward with Jess Reid Realty. Thanks Tom!!”

-R. Brent New, MD Google Review

“Tom is a true professional. We made it a bit tricky for him in our purchase because he was the listing agent as well. He handled both sides diplomatically and we always felt he was looking out for us fairly. Communication is one of his strong skills. We recommend him highly. He seems genuinely interested in his clients needs and concerns.”

-Susan Bowles Google Review

“My wife and I relocated to Oregon about a year ago and tried (unsuccessfully) to sell our Midway home for 10 months. First we tried sale by owner since my wife was a realtor at one time. The logistics of the task proved to be too much from being two states away, so then we went with a different realtor. After months of no results and no communication we decided to go with Tom.
The difference was night and day. His team went out and got high quality photos of our home before the ink was dry on our contact. They developed a website and slideshow that almost made us want to move back! Tom provided professional listings on line and in print. At every step of the way he provided excellent communication through regular updates and reports after each showing. Tom offered good advice when we needed it and was helpful working through offers. We do not believe he and his team could have done more to sell our home. It was sold within a few months at a fair price with a cash offer.”

-Tracy Dunford Google Review

“Tom Ward was referred to us from friends who have worked with him for years! He really knows Park City living there for nearly 30 years! We started looking in the winter of 2016 while on vacation. Tom took us on a tour to familiarize us with the different areas within Park City/Deer Valley. Fast forward 5 months when we returned for our summer vacation, Tom had set up multiple properties for us to see. He knew almost every detail about every place and area we looked at. If he didn’t know, he followed up immediately. Every question we had was answered! We narrowed our search down to 3 properties and finally made an offer on one. Tom even went out to meet us at the National Ability Center while our son was in camp to bring our offer paperwork to sign! Within 2 days our offer was accepted and we were off and running. I could go on and on! Tom epitomizes FULL SERVICE! Start to finish, he walked us through this entire process which was not easy long distance. We now own a gorgeous vacation condo in Deer Valley that our family will enjoy for years! I only hope we can move to Park City someday and Tom will definitely be our realtor again! Highly recommend Tom!!!”

-Lisa Broussard Google Review

“I had been trying to sell a property in Summit County for years. It had a few issues that made it difficult to sell, but Tom resolved them, knew exactly how to market the property, and had the right touch with potential buyers. Whereas other realtors packed it in for the winter, deep snow didn’t bother Tom. He has been professional and realistic throughout the process, and I never doubted his integrity or work ethic…My faith in him was well rewarded.”

George Metos, Salt Lake City

“Selling Property for another Realtor is Tough! Tom Ward and his team went above and beyond! Tom was knowledgeable, available, very easy to work with and had my best interest at the forefront. His team provided exceptional service. Every phone call was returned in a timely manner, he gave me excellent advice before, during and even after the closing. Best of all, I received more than the appraisal value of the property! It is amazing how a real estate Broker forgets everything they teach when they are selling their own property. I would recommend Tom and his Team to everyone. Very knowledgeable and caring professional. Jane Araguel, Broker Associate, RE/MAX Coastal Properties, Destin, Fl.

-Jane Araguel, Destin, FL

“Tom was a pleasure to work with!  He was on top of things every step of the way, from helping us price the property all the way through to closing. Tom took care of every detail with just the right amount of prompting to keep the deal moving forward.  I would definitely recommend him to any of our friends looking to buy or sell a house.”

-Randy Thornton, Sandy

“Tom far exceeded my expectations for an agent. He is tenacious about establishing, communicating, & hitting deadlines. Tom helped me clarify my needs – which were slightly different than I originally thought and extremely important for my property selection. He taught me a comprehensive system for renting my condo, and connected me with a mentor. His vision extends beyond the sale. Tom has a system for everything he does. Knowing I could trust him and his process took the stress out of purchasing my condo.”

-Jay Mitchell, Orem

“Tom sold our house!  He first showed us a detailed marketing plan and a thoughtful review of the comps and other market values.  He is competent, calm and experienced & went way beyond what we were expecting as far as service, attention to details and good advice.  We highly recommend Tom and Layla Ward….You will NOT find a more competent and trust worthy real estate team.”

-Joan and Rick Ernst, Park City

“I have had Tom broker several property sales for me over the last 18 years. He is extremely knowledgeable of the Park City market. He has worked diligently to accomplish my goals — I highly recommend him to anyone in need of real estate brokerage services.”

Top Qualities: Great Results, Expert, High Integrity

-Jim Murray, Park City

“I’ve had the pleasure of working with Tom on numerous occasions with excellent results. Tom knows how to market properties in any environment with creative ideas to generate activity. He has excellent communication with clients and a great work ethic. I would highly recommend Tom for any Real Estate needs in the Park City area.”

Top qualities: Great Results, On Time, High Integrity

-Mark Stout, Park City

“Tom did an excellent job selling our unit at the Deer Valley Club in Park City Utah.  He has superior knowledge of the market and was able to sell the unit in a difficult market.

Top qualities: Personable, Expert, High Integrity

-Eric Schoenholz

“Tom is completely competent. He stays on stop of the project schedule from beginning to end. He puts his client’s interests as the highest priority. He is able to find solutions when problems are encountered.”

Top qualities: Great Results, Expert, High Integrity

-Roy Byrd, Park City

“Tom is clearly a professional who works expeditiously, yet with great care in response to the needs and desires of the client. Thanks again to Tom and to Jess Reid for assuming only the highest standards.”

Sandra P.

“Tom’s time, energy and skill were key to getting the exposure and interest which resulted in my receiving a closing price very close to my asking price. If I had other property to sell in this area I would definitely use Tom to market and sell it and would recommend him to any friends with property to sell.”

Charles C.

“We cannot tell you how impressed we are with Tom’s expertise and work ethics. No detail was left unchecked and he pursued information about specifics we hadn’t even thought of. Tom is an asset to the business and your office in particular.”

-Charles and Diane C., Park City

“Selling Property for another Realtor is Tough! Tom Ward and his team went above and beyond! Tom was knowledgeable, available, very easy to work with and had my best interest at the forefront. His team provided exceptional service. Every phone call was returned in a timely manner, he gave me excellent advice before, during and even after the closing. Best of all, I received more than the appraisal value of the property! It is amazing how a real estate Broker forgets everything they teach when they are selling their own property. I would recommend Tom and his Team to everyone. Very knowledgeable and caring professional.”

-Jane Araguel, Broker Associate, RE/MAX Coastal Properties, Destin, Fl. Google Review

“I recently worked with Tom Ward on a Custom Home transaction at the Preserve Development in Park City Utah. This undertaking was a labor for each of us as we worked very hard for our individual clients and with each other to overcome the challenges of short timelines, strong personalities and busy clients. Tom, his team and the seller were all great about making themselves available throughout the process. The complexities of gathering all the information related to the home’s many special features, researching the adjacent land and other project deadlines for my buyer’s due diligence was expedited by the entire group’s availability, willingness to help and great communication. While many real estate transactions do have an adversarial feel, my experience with Tom was that he focused on an interest-based approach, finding solutions and facilitating compromise. We had a huge gap to close and working together we were successful. In the end all the parties stepped up and did their part to make the deal. The home was stunning, it was handed over to the new owners in pristine condition. I am looking forward to the next opportunity to work with Tom Ward and his team.”

-Kristopher Furrow Google Review

“Tom / Layla and team were awesome to work with.. We’re an out of state owner selling a rental property we had and Tom couldn’t have made it easier.. we’ve bought and sold houses in the past locally that we’re not this easy.. full asking price and sold quickly, who doesn’t want that?
Having Tom and his team, who were always available to work on our sale, any time , day or night, was so nice and stress free. We couldn’t have been more happy with the whole experience.
I’d recommend them to anyone.”

-Jeff Rex Google Review

“Lisa and I have moved close to a dozen times and we can say without hesitation that Tom Ward has exhibited the highest level of expertise of any real estate agent we have ever worked with. He has truly set the standard for all the other real estate agents…”

-Mark and Lisa Keim, Park City

“We considered ourselves very lucky to have sold our condo recently in ten days. However luck had nothing to do with it; our good fortune was your agent Mr. Tom Ward who gave us realistic, conservative advice for marketing the property. His competent air put us at ease immediately. Probably the reason the West was won!”

-Bruce and Rosemarie K.

“You are an awesome Realtor, Tom…truly.  I can’t thank you enough for the feedback you give us and for always keeping us informed.”

Terra Crews, Midway

“Tom came highly recommended to me, and for the purchase of my first home, I could not have asked for better.  From helping me to refine my search to following up even after the closing, he has been reliable, trustworthy, and has gone far beyond what I ever expected in a purchasing agent. Not only his knowledge, but also his personable nature helped me to consider him a friend helping me through the whole process. My family and I have already been recommending him to others.  He has definitely set the bar high. I am so grateful for all that he has done for me.”

-Katherine Huffmyer, Kansas

“This was my 1st home purchase, so I was nervous about finding a realtor on whom I could depend. I’ve known Tom since 1986, and he was as tenacious as could be.  He kept after the details, making sure nothing slipped through the cracks.  I’ve always promoted Tom when asked for a realtor recommendation, and will certainly do so in the future.”

-David Novak, Park City

“Tom has been living in Park City for over 25 years, giving him a profound sense of experience and history which he expertly utilizes in serving his clients. I found him to be professional, accommodating and VERY knowledgeable of the area and market. He was more than a Realtor; he was a consultant guiding me in making the right choice for the right reasons. He steered me in a different direction when considering poor decisions with sensitivity and logic. Thanks to his knowledge, experience and expertise I found the perfect home and am loving it. I would highly recommend Tom when you are looking for the perfect home in the greater Park City area.”

-Paul Knoll, Park City

“Tom was personable, responsive and professional in his endeavors to assist with the sale of my two condos in the Heber Valley…I found Tom to be the hands-on, collaborative type of agent you’d like to have on your side, not only in preparing to list, but also in the integral steps of promoting, negotiating the sale, and following through to the close and thereafter.”

-Jeff Koller, CA

“Tom was a great agent to work with. He was able to deliver results we were very proud of.  I will seek his service again in the future.”

Top Qualities: Great Results, Expert, High Integrity

-Rob Hibl, Park City

“Tom has helped us in purchasing 2 properties in the Park City area. I have enjoyed working with Tom as he has always shown tremendous integrity and character. Tom is a pleasure to work with and I give him my highest recommendation.”

Top qualities: Personable, Expert, High Integrity

-David Kingma,

“I recommend Tom Ward for anyone looking for an experienced agent that knows the area, knows quality construction, goes the extra mile to market your listing and is fun to work with. Tom is a real pro and I highly recommend him!”

Top qualities: Expert, High Integrity, Creative

-Bill Wilson, Park City

“Tom’s hard work, attention to detail, and knowledge of the Park City market made selling our home a flawless process.  Despite living 2000 miles away, we had confidence that Tom had thought of every detail.  He went above and beyond to ensure that our home showed well and sold quickly. Tom made our first experience selling a home better than we ever expected.”

-Ryan and Karyn Scheaffer, May 11, 2011 

“Your follow up, attention to detail, honest advice and outstanding marketing efforts all contributed to an efficient, easy and pleasant experience. Selling a property long distance is not easy, but you made it so. Sure you do the big things needed to complete the sale and close, but it was the little things you did that impressed me the most.”

Robert M.

“Bill and I are deeply appreciative of all your efforts in getting our Park City home sold. We couldn’t be more pleased with the final result. Your marketing efforts were excellent and your advice during negotiations with the buyer was right on the mark. Please feel free to refer any of your clients to us as a reference of your performance.”

Randi Tonnisen, PC

“Tom has been incredibly helpful and knowledgeable in our home selling and buying process. He paid attention to so many details that I never had to worry about it. He has great relationships with other realtors and great connections in the park city community. His expertise and guidance has been essential every step of the way!”

-Jill McGinnis Google Review

“We loved working with Tom as our realtor in selling our Park City lot. He was very knowledgeable about trends and property values in the area and always seemed to be one step ahead in every regard. He followed through with each step of the sale of our property with promptness, foresight and expertise. We could not have been happier with his service!”

-Mike Jones Google Review

“Let me tell you Tom Ward is an amazing realtor! My husband and I along with my mother have used him to help us purchase a home and 3 condos. He is easy to work with, extremely knowledgeable and VERY honest. He knows his market and town very well.Funny thing I have seen him on TV at town meetings and it makes me comfortable knowing that he is involved in every aspect of what is going on in Park City.
With our first purchase, we were in Arizona and Tom made everything go so well for us. He was on top of everything along with his wife Layla. I remember them both going out of there way to make it easy on us. Recently on the sale of my mothers condo, again we were out of town on vacation. It was amazing how we didn’t even have to think about the sale, and I want to add it sold Very fast. He knows his market and I would not trust my future purchases or sales with anyone else. Thank you Tom and Layla foe such a great experience.”

-Maryann Togstad Google Review

“Tom is the greatest. He has hung in there with me through thick and thin. During his 20 year tenure Tom has been a consistent producer for the company, while operating at the highest level of integrity. Thank you, Tom!”

-Jess Reid Google Review

“As out of town owners, we approached the sale of our condo with trepidation as far as dealing with any needed repairs, disposition of items, local vendors, utilities, etc. Tom, this was when your combination of thoroughness, integrity, and persistence came through for us with flying colors!  You made the entire process stress-free because of your efforts that, in our mind, were way beyond the call of duty.”

-Mike Hyzdu

“We have been involved in the purchase and selling of real estate over the past 25 years. Our experiences never included the willingness of an agent to aid his client to the degree that Tom demonstrated for us.”

-Thomas and Kathleen Phillips, Park City

“After an unsatisfactory listing experience w/ another Realtor Tom came to us from two distinct groups of friends who recommended him. He is well respected in the community & has a wide professional network. Tom sold our home of 20 years with tremendous skill and attention to detail. He was an excellent “closer” and worked through a difficult deal. Tom was always available, very personable and instilled confidence in both ourselves as sellers and the out of state buyer. We have and will continue to recommend Tom and Layla Ward to others.”

George and Melinda Milne, Park City

“If you want a five star realtor call Tom Ward!”

Juan Payan, Heber

“Tom, we have never worked with another realtor, or heard of one for that matter, that was as patient, conscientious, and thorough as you have been.  I doubt we would have followed through with all the steps needed to complete this transaction without your site specific knowledge, guidance, and assistance.”

Lucy Jordan, Salt Lake City

“Tom, you made my first home buying process easy. You showed us homes that had features I didn’t even know we wanted until you presented them to us. You communicated with our lender, and the sellers, making our busy life much easier. You worked your magic getting us into our dream home without burdening us with all the details, just the ones that mattered …Without you, we wouldn’t have found the perfect home we now have.”

-Emily Holcombe, Park City, September 8, 2014

“Tom’s attention to detail, willingness to do research, knowledge of the Park City area and thoroughness was impressive. I appreciated his prompt follow up to any questions or concerns that arose [during the purchase of our lot.] Some questions were answered before I even had a chance to ask!”

-Kirk Barfuss, Park City

“We were very pleased with your professionalism and the thoroughness with which you covered every detail. It made the sale of our condo painless and uncomplicated. We would not hesitate to recommend your services.”

-Jim Marinangel, Illinois

“We would like to thank you for your professionalism in accomplishing what you did in the sale of our house. We are so happy (and relieved) to have this sale completed.  The end result of having everything sold has made a potential nightmare disappear.  Thank you, again. You are truly a HERO around our home.”

Top qualities: Knowledgeable, Tenacious, Creative

-Dr. George Marse, Louisiana

“It was great working with Tom on the sale of our home.  If Linked-In allowed me to choose more than three attributes for Tom, I would also choose “personable,” “expert,” and “creative.” At every step, he anticipated our needs, listened to our ideas, and attended to details. He had creative ideas for marketing and covered all the bases. I recommend Tom without reservation and wish we could have brought him to our new location to help us find our next home!”

Top qualities: Great Results, On Time, High Integrity

-Karen Murray, Park City

“We used Tom to sell our house in Park Meadows and to purchase a house in Summit Park (we were in a bidding war with an out-of-state buyer). The short of it – I was so impressed with Tom that I took out a 1/4 page ad in the Park Record to thank him and recommend him to others.”

Top qualities: Great Results, Expert, High Integrity

-John Harper, Park City

“I am most appreciative of the professional, and very prepared way you approached the sale of my condo. I had meetings scheduled with three other real estate agents. I was so impressed with your knowledge and preparation that I cancelled the appointments. It was a pleasure to work with you. I use many of the things you did for me and the spirit in which you did them, as illustrative service examples to emulate in our staff.”

Judith B.

“Tom could not have done a better job for me and I am delighted to have had the opportunity to work with him. I will use Tom in the future. His attention to the transaction, his careful handling of all the small details, his advice and his helpfulness make it a certainty that he will be a big success in the real estate business.”

Kent S.

“Tom was helpful when we sold the unit as out of state sellers. He was thorough and timely. We appreciate the effort and professionalism that Tom provided us. He did a great job. We would highly recommend Tom to our friends.”

-Paula Ann Lack, CA

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